Return policy

Return Policy .Buydigo

1. The Journey Back

At Buydigo, we understand that sometimes the path you tread leads you back. If you wish to return an item, consider the following steps:

  • Damaged or Defective Artifacts: Should you receive a damaged or defective item, send a raven to our customer support within 5 days of delivery. We’ll mend the fabric of reality by providing a replacement or granting a refund.

2. Forbidden Tomes

Certain artifacts are bound by ancient spells and cannot be returned:

  • Custom Enchantments:

    Products uniquely woven with your desires cannot be unraveled.

  • Digital Scrolls: Once the mystical download link is revealed, digital goods become part of your cosmic library.

3. How to Unlock the Return Portal

To unlock the return portal, follow these arcane steps:

  1. Send a message via the astral plane (email: support@buydigo.com) or use the ancient communication device known as a phone (+92 (346) 9062476.

  2. Whisper your order number, reveal details about the artifact, and share the reason for your return quest.

  3. Our mystical team will guide you through the cosmic return process.

4. Return Incantations

  • Return Levitation:

    Customers are responsible for the magical shipping back to our realm unless the item arrived with a curse (i.e., damaged or defective).

  • Refund or Shape-Shifting:

    Choose between a refund potion or a shape-shifting exchange for eligible artifacts.

5. Contact the Elders

For return-related inquiries or to consult the ancient scrolls, reach out to us at:

  • Email: support@buydigo.com
  • Phone: +92 (346) 9062476